Move Out Procedure

Moving out can feel like a lot to organise, but with a bit of planning, the process can be simple and stress-free. This guide walks you through everything from preparing the property to returning keys and getting your deposit back, so you know exactly what to expect.

Following these steps will help ensure a smooth handover and a prompt deposit return.

For full details on deposit returns, please see our Deposit Return Guide.

Preparing to Move Out

Around two months before your tenancy ends, we’ll get in touch with helpful reminders and guidance.

As the date gets closer, we’ll also ask you to confirm:

• When the last tenant will move out, and
• When keys will be returned

If you’re planning to leave before the official end date, please tell us as early as possible. We may be able to carry out inspections sooner, which often helps speed up your deposit return.

Three Key Steps Before Moving Out

1. Cleaning

The property should be returned in the same condition it was in when you moved in, allowing for normal wear and tear.

2. Inventory Check

Please review the Move-In Inventory Report that was sent to you at the beginning of your tenancy.

This document shows:

• The original condition of each room
• The level of cleanliness when you moved in
• Any pre-existing marks, scuffs, or wear
• Items, furniture and fixtures provided by the landlord

Use it as your main reference when preparing for move-out. This will help you ensure:

• All listed items are still present
• Items are left in a similar condition (allowing for fair wear and tear)
• Any differences since move-in are noted, cleaned, or repaired where appropriate

If you can’t locate your report, just let us know via tenants@beecityliving.co.uk, we’re happy to resend a copy.

3. Repairs

If anything has been damaged during your tenancy, please let us know.

Email maintenance@beecityliving.co.uk and we’ll help arrange repairs before your tenancy ends.

Move-Out Inspection

Once all tenants have vacated, we will complete the Move-Out Inspection. This includes:

• Checking the property’s condition
• Identifying any repairs or cleaning needed
• Taking final meter readings

⚠Inspections always take place after everyone has fully moved out.

A Quick note, Cleaning is the most common cause of deposit deductions

If you’re short on time, we recommend using a professional cleaner, especially for deep cleaning. If additional cleaning is required, costs will be deducted as outlined in your tenancy agreement.

Please also ensure all personal belongings are removed to avoid disposal charges.

If you’d like help finding a cleaner, we’re happy to provide recommendations.

If You Move Out Early

We may be able to complete the inspection early, but final meter readings must still be recorded on the last day of your tenancy, which is when the final steps can be completed.

For extra support, feel free to use our End-of-Tenancy Cleaning Guide.

Move-Out Day Checklist

✔ Remove all personal belongings

✔ Clean the property thoroughly

✔ Return all keys, fobs, remotes and parking permits

✔ Return everything by 12pm on your final day

If returning keys early and outside office hours:

• Seal them in an envelope
• Write your property code on the front
• Drop them into our secure letterbox
• Email us to confirm once done

Office Hours

Mon–Fri: 10:00–17:30

Saturday: 10:30–14:30

After the Inspection & Returning Your Deposit

After the inspection, you will receive:

• A photographic Move-Out Inventory Report
• A Tenancy Liability Form

These documents outline any issues that may affect the deposit (although ideally none!).

We aim to send them within 7 working days after all keys have been returned.

If you have questions or want to discuss any charges, we’re always happy to help.

Deposit Allocation

The lead tenant, as registered with TDS Custodial, will manage how the deposit is to be divided.

Tenancy Liability Form

It includes:

• Your forwarding address
• Utility provider information
• Any agreed charges

We cannot begin the deposit release process without this form.

Where possible, we also include final meter photos; please use them to close your accounts.

Important Things to Remember

Consumables

You are responsible for replacing everyday items like:

• Light bulbs
• Smoke/CO alarm batteries

If they were working on move-in but not on move-out, charges may apply.

Utilities & Meter Readings - We will take final readings, but please send them to your providers to close your accounts correctly.

Council Tax - You are responsible for council tax until the final day of your tenancy.

Even if you are exempt (e.g., as a student), remember to notify the council that you are moving.

Standing Orders - Please cancel your standing order after your final rent payment to avoid overpayments.

Redirecting Post - Royal Mail offers a redirection service if you want to avoid missing mail at your new address.

We aim to be fair and transparent throughout the process. If you have concerns about charges or want clarification, we're here to help.

Damage vs. Fair Wear & Tear

Natural ageing of items over time is normal and not chargeable.

However, avoidable damage may result in deductions.

Considerations include:

• Pre-existing condition
• Age and quality of the item
• Whether the issue was preventable
• Length of tenancy
• Number of occupants
• Whether the issue was reported promptly

Examples

Damage

• Holes in walls
• Broken bulbs
• Adhesive marks
• Spills or stains

Fair Wear & Tear

• Light scuffs
• Minor carpet fading
• Gentle paint wear

For more details, see the TDS Fair Wear & Tear Guide.

Quick Summary

✔ Confirm move-out date and key return time

✔ Review move-out instructions

✔ Clean and remove all belongings

✔ Complete any required repairs

✔ Final inspection & meter readings

✔ Review reports vs. move-in inventory

✔ Complete Tenancy Liability Form

✔ Close utilities, council tax, standing orders

✔ Redirect mail if needed

Contact Us

📧 Email: hello@beecityliving.co.uk

📞 Phone: 0161 211 3908